Customer Journey Designing

Gagan Khanna | Founder, Designer, Mentor | Designsteps Creative Academy LLP, Dehradun

What is Customer Journey Designing?

There are many nuances of a Career in Customer Journey Designing. Almost everyone seems to be talking about How to start a Career in Customer Journey Designing, while one should first develop an understanding of What is a Career in Customer Journey Designing. It is best to learn about Customer Journey Designing from a real professional, this is akin to getting it from the horse's mouth.

Founder, Designer, Mentor Gagan Khanna is an experienced professional with 0 years in Customer Journey Designing. Here is how Founder, Designer, Mentor Gagan Khanna detailed Customer Journey Designing:

Customer journey is the complete sum of expressions that a customer goes through when interacting with a business. It's used for understanding and addressing customer needs and pain points.

How Founder, Designer, Mentor Gagan Khanna got into Customer Journey Designing?

Though my professional journey started as product designer, my horizons expanded much with exposure to various business formats. I was keen to learn all related aspects of a business which bring the product to its end user. Occasionally, I took up such projects in the industry which would expose me to those connected aspects. With new knowledge and core expertise in universal design skills, my work expanded gradually into complete Customer Journey.

Founder, Designer, Mentor Gagan Khanna's Talk on Customer Journey Designing

Starts with what is:
1)	Customer Journey Designing

Next, it covers Education. It is easy to Google information about what Qualifications are needed to enter Customer Journey Designing, this Talk went a step ahead to talk about the body of knowledge one needs to develop to excel at Customer Journey Designing. It explains Education needed in Customer Journey Designing with these items:
2)	Consumer Research
3)	Design Capabilities
4)	Marketing
5)	Customer Service

Then, the Talk focuses on the most important component that is Skills. Anyone aspiring for Customer Journey Designing needs to understand that Skill development is crucial for success. It defines Skills in terms of following items for Customer Journey Designing:
6)	Problem Solving
7)	Original Thinking
8)	Resource Intelligence
9)	Imagination
10)	Visual Expression
11)	Agility

It is important to get an understanding of the Positives of Customer Journey Designing. The Talk discusses following Positives of Customer Journey Designing:
12)	Ever New Fields
13)	Gratifying
14)	Being Unique
15)	Being Specialized
16)	Wide Opportunities
17)	Flexible Work Formats

Challenges define Customer Journey Designing as much as the Positives of the same:
18)	Sharing Your Vision
19)	Structured Environment
20)	Attachment to your Creation

In the final section of the Talk, Gagan Khanna talks about How a day goes in a Career in:
21)	Customer Journey Designing

Install the LifePage App to:

(for Free) Watch Founder, Designer, Mentor Gagan Khanna’s full Customer Journey Designing Career Talk

(for ? 100 or ? $ 1.4) Do a Self Assessment on Customer Journey Designing to calculate your Dream Index, which is defined as:

According to Gagan Khanna your chances of success in Customer Journey Designing is __%

Access your personalized Dream Index Report which will have all your Dream Indices sorted in descending order.

How to get into

Customer Journey Designing?

If you are want to get into Customer Journey Designing, start by investing in a Career Plan.

The 14 hour process, guided by a LifePage Career Advisor, will help you introspect and check whether your interest in Customer Journey Designing is merely an infatuation or is it truly something you wish to do for the rest of your life.

Next, your Career Advisor will help you document how you can get into Customer Journey Designing, what education and skills you need to succeed in Customer Journey Designing, and what positives and challenges you will face in Customer Journey Designing.

Finally, you will get a Career Plan stating which Courses, Certifications, Trainings and other Items you need to do in the next 7 years to become world’s best in Customer Journey Designing.

LifePage Career Plan

14 hour personalized guidance program

Your LifePage Career Advisor facilitates your guided introspection so that you systematically explore various Career options to arrive at a well thought out Career choice.

Next: your Advisor helps you figure out how you will get into your chosen Career and how will you develop the skills needed for success in your Chosen Career.

LifePage Plan will not stop at saying "to become an Architect study Architecture". It will guide you on which Certifications, Trainings and Other items you need to do along with your Architecture education to become the world's best Architect.

Links for this Talk

Founder, Designer, Mentor Gagan Khanna's LifePage:

[LifePage]
https://www.lifepage.in/page/gagankhanna

LifePage Career Talk on Customer Journey Designing

[Career]
https://www.lifepage.in/careers/customer-journey-designing

[Full Talk]
https://lifepage.app.link/20180322-0004

[Trailer]
https://www.youtube.com/watch?v=R8eUttJECwk

(Customer Journey Designing, Gagan Khanna, Designsteps Creative Academy, Designer, Mentor, Customer Service, Customer Experience, Customer Journey Mapping, Mentor, Academy, )

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